Joe Zago, owner and founder of THE CARPET GUYS, LLC., spent nearly is entire adult life working in the carpet and flooring industry for some of the biggest and best names in the entire business. Along the way, he has learned a key principle that he continues to practice to this day... Your customers don't care how much you know, until they know how much you care! With that in mind, Joe set out to do something not many people do, not to just do the job... but to do the job right.
With most of the big box stores and small carpet shops cutting corners to make a buck in a struggling economy, Joe knew it was a great time to give people what they really wanted: confidence and peace of mind. THE CARPET GUYS, LLC. gives customers absolute confidence in their investment.
THE CARPET GUYS go above and beyond what any other local company does for its clients:
Most companies do not warranty the installer's labor. Some larger competitor's only guarantee the contractor's work, but most are short-term warranties of 30 to 90 days. A very few companies offer an optional 1-year warranty or an extended service plan costing roughly 20% of the item's original purchase price. With THE CARPET GUYS famous lifetime installation warranty, customers know that they are going to get the job done right the first time. And best of all, THE CARPET GUYS famous LIFETIME INSTALLATION WARRANTY comes FREE with most orders.
Our goals from the beginning have been to provide quality customer satisfaction, convenience, promptness, availability, competitive pricing and warranty. We believe we are on point, not to mention that most jobs can be installed the next day, following the initial consultation.